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Store Policy

Customer Care

If, at any time, you have specific questions or concerns about the accessibility of any particular web page on the Website, then please contact us by e-mail at info@childhoodmatters.us. If you do encounter an accessibility issue, then please be sure to specify the web page and nature of the issue, and we will make all reasonable efforts to make that page or the information contained therein accessible for you. Thanks for visiting.

Privacy & Safety

Our Privacy Policy

The purpose of this Privacy Policy (“Policy”) is to inform users about our collection, use, distribution and protection of information collected from users (“Users”). www.childhoodmatters.us (“Site”) is owned and operated by Childhood Matters, Inc. Please read this Privacy Policy carefully before using this Site. This Privacy Policy applies to this Site, all products and services offered by Childhood Matters.

PRIVACY POLICY

By using this Site, you agree to comply with and be bound by this Policy and the terms and conditions. If you do not agree to this Policy, please do not use this Site or its contents.

We may revise this Policy at any time, please carefully read this Privacy Policy as it may of changed since your last visit. Any revisions will be posted on this Site. Your continued use of the Site will indicate you understand and accept the Policy as revised.

YOUR CALIFORNIA PRIVACY RIGHTS

As a California Resident, the California Consumer Privacy Act (CCPA) of 2018 grants you the following rights while doing business with Childhood Matters:

  • The right to know what personal information is collected, used, shared or sold, including both the categories and specific pieces of personal information.

  • The right to delete personal information held by Childhood Matters and our service providers.

  • The right to opt-out of sale of personal information. Consumers are able to direct a business that sells personal information to stop selling that information. Children under the age of 16 must provide opt in consent, with a parent or guardian consenting for children under 13.

  • The right to non-discrimination in terms of price or service when a consumer exercises a privacy right under CCPA.

To our valued Childhood Matters customers who live in California: you can access the entire CCPA 2018 act here for more information.

 

COLLECTION AND USE OF PERSONAL INFORMATION

Childhood Matters collects personal information from Users in a variety of ways, including, but not limited to, creating an account, visiting the Site, placing an order, emailing, or subscribing to our newsletter.

Types of personal information (collectively referred to as “Personal Information”) collected from Users include, but are not limited to, name, email address, mailing address, phone numbers, sex, and any other information necessary to maintain association with you and a purchase.

 

Users are able to refuse to supply personal information but it may prevent them from using certain areas of the Site. Payment information, credit card information, collected is processed by a secure third party Site and is not stored.

 

COLLECTION AND USE OF NON-PERSONAL INFORMATION

Childhood Matters and carefully selected third parties acting on our behalf collect non-personal information from Users in a variety of ways, including, but not limited to, browser name, computer type, dates and times of visit, Site searches, pages visited, content accessed or viewed, and technical information in regards to connection to the Site, operating system, internet provider and other similar information. Other means of collection include participating in surveys, contests, or submitting questions, reviews or comments. Childhood Matters may use analytic tools in connection with such automatically collected non-personal information to better understand the user; how the Site is being used, and by whom in order to manage and constantly improve the Site.

 

COOKIES

Our Site uses cookies to enhance the User experience. Cookies are a small piece of data a website sends to a web browser. Cookies are used to remember information, track web activity, and collect non-personal information. Users may choose to set their web browser to not accept cookies. If your computer does not accept cookies, some parts of the Site may not function properly.

 

HOW WE USE THE COLLECTED INFORMATION

Childhood Matters  uses the collected personal information from Users in a variety of ways, including, but not limited to, improving the Site, processing payments, improving customer service, personalizing the User experience, promotions, sending emails and communications. Any information sent to or about Childhood Matters or its products in the form of an email, message, review, review rating, blog, blog post, public chat, forums, message boards, news groups, suggestion, proposal or comment (“Forms of Communication”) is to be considered non-confidential and can be used for marketing or external purposes.

 

SECURITY OF INFORMATION

Childhood Matters uses reasonable efforts to maintain a secure operating environment to protect your information from unauthorized or accidental access. Information is collected over a secure SSL communication channel with encryption. While we are committed to protecting your privacy, No security measures are perfect or impenetrable; no transaction over the internet can be completely secure.

 

SHARING OF INFORMATION

Childhood Matters does not sell, rent trade or lease Users personal information. Childhood Matters uses third party administrators to operate the business including but not limited to, sending out communications, shipping, and financial institutions. We occasionally share demographic information with trusted business partners, affiliates and advertisers.

 

THIRD PARTY WEBSITES AND LINKS

The Site may contain links to third party websites and content. The Privacy Policy only applies to our Site. Please review their policies to learn how they collect information. Interaction with other websites is subject to that website’s own terms and policies. Also, Childhood Matters does not endorse, warranty, represent or ensure the accuracy of information, goods or services provided or offered with the third party websites. Childhood Matters only controls the content of our Site.

INTELLECTUAL PROPERTY

 

Childhood Matters owns all rights, title and interest in the www.childhoodmatters.us website, the proprietary content and intellectual property. The Content includes but is not limited to logos, trademarks, text, code, graphics, designs and images (“content”). It is strictly prohibited to copy, modify, distribute, transmit, display, reproduce, publish, license, or link to any Content on the Site without being specifically authorized by Childhood Matters.

 

MINORS

If you are under 18 please do not provide any personal information. The Childhood Matters Site is intended for adults only. If anyone has submitted information under the age of 18 please notify us so we can delete the information.

 

CONTACT US

If you have questions in regards to the Privacy Policy or any other questions please contact us at: info@childhoodmatters.us

                                       Return Policy

 

We want you to be happy with your purchase. If for any reason you’re not satisfied with your  Childhood Matters product, please contact usInclude your order number and reason for return or exchange within 10 days of purchase. Please keep all original packaging; return shipping fee will be charged.

                                     Shipping Policy

 

Shipping is calculated by price of order. The more you purchase, the lower your shipping cost will be. We ship to anywhere in the United States 

Shipping is free for purchases of $90 and more.

Purchases of up to $30 ships for $5.99

Purchases of up to $60 ships for $4.99

Purchases of up to $90 ships for $3.99

 

Payment Methods
  1. Credit / Debit Cards

  2.  PAYPAL

 
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